Managing Google Drive Sync
Understand how document syncing works and how to sync existing documents to Google Drive.
A backup that only covers documents created after you turn it on is not really a backup. If you have been running cases in AwardLettr for months before connecting Drive, all of that history sits in one place, and that is exactly the gap that causes panic when a carrier asks for an older file or you need to send a packet to opposing counsel.
This article covers both halves of the picture. Day-to-day automatic sync keeps new documents flowing to Drive without you thinking about it, and the Sync All button closes the historical gap so your Drive folder reflects your entire case load, not just what you generated this week.
It is most useful for appraisers who connected Drive later than they wish they had, and for firm owners who want every existing case on hand in Drive before letting a VA or paralegal anywhere near the workspace.
Once Google Drive is connected, AwardLettr handles syncing in the background. This article explains how day-to-day syncing works and how to sync documents that were generated before you connected Drive.
How Automatic Sync Works
Each time a document is generated in AwardLettr (reports, invoices, award letters, etc.), it is queued for sync to Google Drive. A background process picks up the queue and uploads the files, so there is no delay in your workflow.
Background Processing
Folder Structure in Drive
AwardLettr organizes your documents in Drive using the following structure:
- Root folder — your configured workspace folder (e.g., "AwardLettr")
- Appraisal subfolder — one folder per appraisal, named by insured name and claim number
- Documents inside — all generated documents for that appraisal placed in its folder
Syncing Individual Documents
Open an Appraisal
Navigate to the appraisal detail page for the case you want to sync.
Go to the Documents Tab
Click the Documents tab to see all generated and uploaded files.
Click Sync for a Document
Find the document you want to sync and click the Drive sync icon next to it.
Syncing All Existing Documents
If you connected Google Drive after already generating documents, you can use the "Sync All" button to push your existing documents to Drive in bulk.
Open Integration Settings
Go to Settings then Integrations and find the Google Drive card.
Click "Sync All Documents"
This queues all previously generated documents for background sync.
Wait for Processing
The batch sync runs in the background. Large document sets may take several minutes to complete.
No Duplicate Uploads