Setting Up Availability Zones
Create geographic zones to control when and where you accept inspections.
You probably already have unwritten rules about when you'll go where. You don't take 7 AM inspections downtown because the parking deck doesn't open. You won't drive to the rural county for a single 4 PM slot because you'll hit school traffic both ways. But none of that is visible to the opposing appraiser staring at your booking link, so they pick whatever looks convenient for them and you eat the consequences.
Zones turn those unwritten rules into guardrails the booking page actually enforces. The downtown zone opens at 10, the rural zone only accepts morning slots, the coast zone is Tuesday-Thursday only, and the opposing appraiser never sees a slot you would have said no to anyway. This matters most for appraisers covering a wide territory where one bad slot wrecks the whole day, but even tight-territory solos use zones to keep the early-morning and late-afternoon edges off the booking page.
Availability zones let you define different working hours for different geographic areas. For example, you might only work in downtown areas in the morning and suburbs in the afternoon.
Creating a Zone
Go to Profile Settings
Navigate to your profile and find the "Availability Zones" section.
Click "Add Zone"
Open the zone creation dialog.
Name Your Zone
Give it a descriptive name like "Downtown" or "North Suburbs".
Draw the Boundary
Use the map tool to draw a polygon around your zone area.
Set Availability Windows
Choose which days and times you're available in this zone.
Zone Availability Windows
Each zone has its own availability schedule:
- Start Time - Earliest an inspection can START in this zone
- End Time - Latest an inspection can START (inspection runs past this)
- Days of Week - Which days you work in this zone
Fallback Behavior