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Understanding Appraisal Statuses

The status workflow and what each status means for your cases.

Intermediate8 min readUpdated 2024-12-06

A property dispute appraisal is not one task. It is twelve. Intake, scheduling, inspection, estimating, exchange, negotiation, sometimes umpire, agreement, report, invoice. If you cannot tell at a glance which of those twelve stages a case is in, you will drop the ball on at least one of them.

Statuses are how AwardLettr keeps the stages straight. They drive your dashboard counts, your filter views, your overdue indicators, and which automations fire when. Knowing what each status means and when to advance it is the foundation of staying on top of a case load.

Read this once carefully when you start using AwardLettr. After that, the workflow becomes muscle memory and you will move cases through statuses without thinking about it.

AwardLettr uses a status workflow to track appraisals from intake to completion. Statuses are organized into categories to help you understand where each case stands.

Not Started

StatusDescription
IntakeNew case received, completing initial setup
On HoldCase paused, waiting on external factors

Active

StatusDescription
Ready to ScheduleReady to book the inspection
Appointment ScheduledInspection date confirmed
Inspection CompletedInspection done, ready for estimate work
Working on EstimateBuilding your damage estimate
Initial Estimate CompleteFirst estimate finished, ready for exchange
In NegotiationsNegotiating with opposing appraiser
Going to UmpireEscalated to umpire for resolution
Court-Appointed UmpireCourt-ordered umpire assigned
Award Agreed UponAll parties have agreed on the award
Working on ReportWriting the final appraisal report

Done

StatusDescription
CompleteCase fully closed
Suggest an editLast updated 2024-12-06
Understanding Appraisal Statuses | AwardLettr Docs