Award Letter Signature Flow

Award letters get signed in a specific order on purpose. The insured appraiser goes first because they are typically the one negotiating on behalf of the policyholder and the award has to reflect what was agreed for the insured's benefit. The carrier appraiser signs second to confirm the insurance side agrees. If an umpire was utilized, they sign last to certify the panel's majority decision.

If you sent all three signature requests at the same time, you would get back signatures in random order and no clear record of who agreed to what when. Worse, if a later signer wants a change, the earlier signatures are already locked and you have to void the whole envelope and start over. Sequential signing means each party reviews and accepts the final document state before the next signer is even notified.

You do not have to manage the order yourself. Once you click Send for Signature, SignWell handles the handoff automatically and notifies each party when it is their turn.

Signing Order

Sending for Signature

After Sending

You can track the signature status in the Award Letter tab:

• Pending - Waiting for signatures
• Viewed - Signer has opened the document
• Signed - Individual signer has completed
• Completed - All parties have signed
• Declined - A signer declined to sign