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04 · Close the loss

Awards & Negotiations

Award items, RCV/ACV/depreciation, review flow, umpire selection, panel declaration, and e-signatures.

25 articles in this section

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Adding Award Items (Coverages)

Add line items to your award letter with coverage types, RCV, and ACV values.

Beginner4 min

Understanding RCV, ACV, and Depreciation

Learn the key financial terms used in appraisal awards.

Beginner5 min

The Award Review Process

Send your award to the opposing appraiser for review before signatures.

Intermediate6 min

Umpire Utilization Toggle

Indicate whether an umpire was utilized in reaching the award.

Beginner2 min

Generating Award Letter PDFs

Create professional PDF award letters from your templates.

Beginner3 min

Setting Up SignWell Integration

Connect your SignWell account for electronic signatures.

Beginner4 min

Award Letter Signature Flow

Understanding the signing order for Award Letters.

Intermediate5 min

Panel Declaration Signatures

How signatures work for Panel Declarations.

Intermediate4 min

Tracking Signature Status

Monitor the progress of your signature requests.

Beginner3 min

Handling Declined or Expired Signatures

What to do when a signature request is declined or expires.

Intermediate3 min

When You Need an Umpire

Understanding when and why to involve an umpire in your appraisal.

Beginner4 min

Sending Umpire Selection Request

How to send a list of umpire options to the opposing appraiser.

Intermediate5 min

Managing Umpire Alternatives

What happens when the opposing appraiser requests alternative umpires.

Intermediate3 min

Panel Declaration Auto-Generation

Automatically generate a Panel Declaration when an umpire is selected.

Beginner3 min

Umpire Inspection Scheduling

Schedule a separate inspection for the umpire to view the property.

Beginner3 min

Managing Library Coverages

Build your coverage library for quick selection on awards.

Beginner4 min

Appraisal-Specific Coverages

Create one-off coverages for specific appraisals.

Beginner3 min

Coverage Categories

Organize coverages by category for better reporting.

Beginner3 min

Archiving Coverages

Remove outdated coverages without deleting them.

Beginner2 min

Dropbox Sign for E-Signatures

Use Dropbox Sign as an alternative to SignWell for electronic signatures on award letters and panel declarations.

Intermediate5 min

Creating an Umpire Brief

Build a professional summary document to present your position to an umpire.

Intermediate5 min

Sharing Umpire Briefs

Send briefs to umpires via email and track when they view your submission.

Intermediate4 min

Award PDF Snapshot at Agreement

When an award reaches agreement, AwardLettr snapshots the PDF for signing so what gets signed exactly matches what was agreed.

Intermediate4 min

The Award Review Step: What It Is, Why It's Worth Doing

Send the opposing appraiser a soft review of the award before formal signatures. Catch disagreements once, not after a declined signature.

Beginner4 min
Carrier AppraiserInsured Appraiser
Awards & Negotiations | AwardLettr Docs