01 · Begin here
Get Started
Land on day one with a 5-minute setup, role-based quick starts, and a map of where everything lives.
12 articles in this section

Start here
Quick Start: Carrier Appraiser
A fast path from signup to sent message for appraisers who represent insurance carriers.
Quick Start: Insured Appraiser
A setup path for appraisers who represent policyholders, including how to handle DOAs you receive from the opposing side.
Quick Start: Umpire
What to do when you are selected as umpire on an appraisal, from selection through signing the panel declaration.
Where Do I Find X? Navigation Reference
The most-requested doc. A lookup table of common "where do I change ___" questions, organized by Account, Workspace, and Appraisal level.
5-Minute Setup
The bare minimum to be productive in AwardLettr. Five steps. Five minutes. Skip everything else for now.
Integrations: Required, Recommended, Optional
A three-tier breakdown of every AwardLettr integration so you know which to set up on day one and which to defer.
All articles
Welcome to AwardLettr
An introduction to AwardLettr and what it can do for your appraisal business.
Your Dashboard Overview
Understanding your AwardLettr dashboard and key metrics at a glance.
Understanding Your Account Structure
Learn about roles, permissions, and how AwardLettr accounts are organized.
Setting Up Your Profile
Configure your profile settings, scheduling preferences, and professional signature.
Quick Start: Creating Your First Appraisal
Step-by-step guide to creating your first appraisal case in AwardLettr.
Profile Settings Overview
Your personal profile and preferences.